|
7 February 2012 |
|
time |
Place - Conference Hall (Main Hall) |
|
9:00 - 11:00 |
OFFICIAL OPENING CEREMONY
Speeches by the organizers, the General Sponsor, the General Partner, the Sponsors |
|
11:00 - 11:30 |
Coffee Break |
|
time |
Place - Conference Hall (Main Hall) |
|
11:30 - 14:00
(2h.30m.) |
Section 1 (Block 1)
"New trends and advanced technology in retail and corporate electronic banking"
The most actual novelties and events in the market of electronic financial services. New approaches to remote services for private and corporate clients. Implementation of the concept of multi-channel service. Today's consumer demands of electronic financial services. The evolution of the quality of services, from development of functionality to create personalized services. |
|
14:10 - 15:00 |
Break for lunch |
|
15:00 - 17:10
(2h.10m.) |
Section 1 (Block 2) CONTINUED |
|
17:10 - 17:30 |
Coffee Break |
|
17:30 - 18:50 |
Discussion 1: Is there life without e-finance? The actual location of electronic financial services in the business of the bank (exchange of experience)
|
|
time |
Place - Writers Halls (Small Hall) |
|
11:30 - 14:00
(2h.30m.) |
Section 2 (Block 1)
"Security of electronic financial services. Modern threats and ways of their elimination"
Analysis of the current threats in electronic banking. Risks and ways to minimize them in electronic financial services. Hardware and software solutions for information security. Protection from virus threats. Antifrod. Fraud prevention in electronic banking. Check for security. Modern requirements for information security. |
|
14:00 - 15:00 |
Break for lunch |
|
15:00 - 17:10
(2h.10m.) |
Section 2 (Block 2) CONTINUED |
|
17:10 - 17:30 |
Coffee Break |
|
17:30 - 18:50 |
Discussion 2: Federal Laws "On electronic signature", "On the national payment system" - the new legal environment for the market of electronic financial services. |
|
8 February 2012 |
|
time |
Place - Conference Hall (Main Hall) |
|
9:10 - 11:40
(2h.30m.) |
Section 3.1 "Mobile banking and electronic payments as the drivers of growth and development of electronic financial services to retail"
Analysis, trends, technologies, solutions, the legal environment. Analysis of the role of mobile financial services and electronic payments in the "accustoming" of the consumer to a remote financial services and development of non-cash payments. The market of electronic payments and transfers. Electronic money. Mobile wallets. Terminal networks and self-service offices. |
|
11:40 - 12:10 |
Coffee Break |
|
12:10 - 13:50 (1h.40m.) |
Section 3.1 (Block 2) CONTINUED |
|
13:50 - 14:50 |
Break for lunch |
|
14:50 - 16:10 (1h.20m.) |
Section 3.1 (Block 3) CONTINUED
|
|
16:10 - 16:40 |
Coffee Break |
|
time |
Place - Writers Halls (Small Hall) |
|
9:20 - 10:40
(1h.20m.)
10:40 - 11:40 (1h.00m.) |
Section 4.1 "Electronic trading and short-term prospects of its development in Russia"
Internet trading, mobile trading, automated trading - all for a client! Analysis of the status and prospects of development of electronic financial services to the stock market. Development of analytical services for investors. Automation of data collection, processing and delivery of financial information. Quality non-commercial operations automation - the key to improving customer satisfaction.
Section 4.2 (Block 1) "The role of integration, outsourcing and cloud technologies in the development of electronic financial services" Creation of electronic financial services and solving problems of integration with other automated systems of the bank, finance company. The use of CRM and analytical systems to create personalized services. Current trends of outsourcing in the development of electronic financial services. The use of cloud technologies to improve the quality and efficiency of electronic financial services. |
|
11:40 - 12:10 |
Coffee Break |
|
12:10 - 13:50 (1h.40m.) | Section 4.2 (Block 2) "The role of integration, outsourcing and cloud technologies in the development of electronic financial services"
|
13:50 - 14:50 |
Break for lunch |
|
14:50 - 16:10 (1h.20m.) |
Section 4.3 "How to achieve a successful bringing to market and promotion of electronic financial services" Specific
examples of the successful introduction to the market and promotion of
electronic financial services. Reports of the banks and developers. The
use of modern means of promotion as an essential factor in the success
of e-services. Specificity and important features of modern electronic
communication and promotion to attract customers: SEO, social networking
(SMO, SMM), viral marketing, etc. |
|
16:10 - 16:40 |
Coffee Break |
|
16:40 - 18:00
(1h.20m.) |
Discussion 3 Secrets of the successful launch of the electronic financial services (exchange of experience) |
|
18:00 |
Closing of the Forum |
